1. Data controller
- Company: SANTUTXU DENTAL SL
- Tax ID (NIF): B95869426
- Address: C/ Enrique Ibarreta, 2, 48006 Bilbao (Bizkaia, Spain)
- Email: info@ibarretadental.eus
- Phone: 946 417 895
2. Applicable regulations
This policy complies with EU Regulation 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).
3. Principles applied to data processing
- Lawfulness, fairness and transparency: we process data clearly and on a legitimate basis.
- Data minimisation: we collect only the data that is necessary.
- Storage limitation: we retain data only for as long as is strictly necessary.
- Integrity and confidentiality: we apply appropriate security measures.
4. What data we collect
Generally, you do not need to provide personal data to browse the website. Data may be collected when:
- You contact us by form or email.
- You request information about treatments or appointments.
- You accept analytical or third-party cookies, where applicable.
5. Purposes of processing
- Responding to enquiries and contact requests.
- Managing appointments and non-clinical assistance information sent by the user.
- Improving the browsing experience and website performance.
- Complying with applicable legal obligations.
6. Legal basis
The legal basis for processing your data may be:
- Your explicit consent.
- The performance of pre-contractual measures requested by you.
- Compliance with legal obligations.
7. Data retention
Data will be retained for the time necessary to fulfil the purpose for which it was collected and, where applicable, for the legally required periods.
8. Recipients and processors
No data is transferred to third parties except under legal obligation or where necessary to provide technical services (e.g. web hosting or analytics), under the corresponding data processing agreements.
9. Data subject rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by sending an email to info@ibarretadental.eus.
You may also lodge a complaint with the Spanish Data Protection Agency if you believe that processing does not comply with the regulations.
10. Information security
We apply technical and organisational security measures aimed at preventing loss, alteration, unauthorised access or improper processing of personal data.
11. Third-party content and cookies
This site may include content or services from third parties (e.g. maps or analytical tools). For more detail on cookies and similar technologies, please consult our Cookie Policy.
12. Changes to this policy
We may update this Privacy Policy to adapt it to legal or technical changes. The version published on this page will be the current version at any given time.
